Hi
I have a customer who arrived home to find his gas shut off.
We installed a tankless unit, ran a new larger line back to the meter, when it came time to shut the gas off the valve did not want to move so I called Enbridge, the guy turned up saying you have to force it a wee bit, at that point it snapped and he skinned his knuckles. (I didn't say a word)
Then he decided the meter was too close to the ground and needed a different team to handle it. Each time a team turned up they took one look and made the excuse they they had to go off to attend to an emergency.
This dragged on for months, finally they carried out the works and unbeknown to me they left a 'B' tag which the customer cannot find. The customer went on vacation, I went on vacation, time went by we finally set a date for this Friday, July 4th to finnish our works.
Today July 2nd the customer arrived to find the gas shut off, with an 'A' tag, the writing is so poor they cannot figure out what is wrong.
There has to be an easier way to earn a living!!!
That sounds like a headache. I suspect Enbridge's issue is with something outside if they never entered the house.
I wish I could help, but without knowing what the infraction is for we can only guess. I'm curious what the problem is!
Hi Admin
This was me being 'tongue in cheek' about the way Enbridge's guys avoided carrying out the work then shuting him off.
I will find out tomorrow and let you know.
Tod
That weird. I've had to shut off hundreds of meters over the years, and only once I came across a meter with a stubborn enough shut off valve that I snapped the prong right off. It was the old style valve with the big bolt on the opposing side. I was practically standing on the end of the adjustable wrench trying to crack it loose.
When the Enbridge guy showed up to fix it. He told me the opposite, he said if you loosen off the nut on the back, and crack it a couple times with a hammer, it should eventually turn nicely, WITHOUT having to go to war with it... That valve was in an area off McCarthy with a bunch of row houses with the pipes and valves coming up right in front of their garages. I think salt from driveways played a role.