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Giant Inc. recalls Giant and Best Canadian hot water heaters

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Product Recalls

Giant Inc. recalls Giant and Best Canadian hot water heaters


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Product description

This voluntary recall involves atmospheric gas water heater models (natural gas or propane) in 30, 40, 50 or 60 gallon capacities. They are white and have a red Giant logo or a red Best logo, attached to the upper front portion of the outside surface of the device. The identification plate found near the gas valve of the hot water heater shows the model number, the manufacturing date and the units serial number.

The hot water heater model numbers potentially affected and involved in this recall begin with the following prefixes:

Model Numbers

GG30-27MF-P... UG30-27MF-P... UG50-38F-C... GG30-30MF-N UG30-30MF-N UG50-40LF-N GG40-32LF-P UG40-32LF-P UG50-40LFD-N GG40-34LF-N UG40-34LF-N UG60-42MF-P GG40-9-34LF-N UG40-36LF-N UG60-47MF-P GG50-38LF-N UG40-38LF-N UG60-47MF-N GG50-9-38LF-N UG50-36LF-P UG60-47MF-C GG60-47MF-N UG50-38LF-N UG60-52MF-N

Hazard identified

These units may have a small space between the bottom of the water tank and the combustion chamber. This could, under extreme conditions, affect the watertightness of the combustion chamber and prevent the flame arrestor from functioning as designed, in the event of a spill or incorrect use of a liquid or inflammable gas in proximity to the hot water heater. Under such circumstances, there could be a higher risk of fire or explosion of the flammable material.

Neither Health Canada nor Giant Factories Inc. has received any reports of consumer incidents or injuries related to the use of the product.

Number sold

Approximately 6,985 recalled hot water heaters were sold in Canada.

Time period sold

The recalled products were sold from April 1, 2014, to September 26, 2014.

Place of origin Manufactured in Canada.

What you should do

Consumers who have purchased a product whose model number appears in the table above should immediately contact Giant at 1-800-363-9354 to find out whether their unit is included in the recall. If the unit proves to be defective, it will be replaced at no charge to the consumer.