www.hvactechgroup.com - forums

This is from my experience being in the Heating, Refrigeration, and Air Conditioning trade the most absurd agency I've ever encountered. 11 yrs ago, I started my own HVAC business... Over the first few years, Union Gas gave us infractions when and where we had a mistake made and or needed addressing for a specific infraction. THIS WAS A PAINLESS PROCEDURE. Customer informed us and was usually remedied within 2 days. NOW... If an issue arises from TSSA being called or emailed in, well we have had for the first few years...Driving time costs for the inspector, at $135/hr... This amounted to nearly $1,000.00 in just one visit as the nearest inspector was a 3 hr drive time alone!!! My company has been given orders to cease and desist for over 10 months while the billing was in question and that the complaint was frivolous and subsequently dropped completely. As a result after that incident I have had not one good dealing with TSSA since that time. The non profit is an absolute insult to all non profit organizations everywhere. Their mandate is to bill, bill, bill, as much as possible. I have had nothing good or positive said by anyone in our industry of Fuel/Oil, Gas fitters, period. All have said that they're doing not a single thing for the public safety, just writing orders at $135/hr, although now no more charging for driving time, their billing department sent my company bills for over 2 yrs after our settlement and bill was withdrawn as a result. The story is so very long with many more instances of abuse, corruption, inspector incompetence, lack of knowledge in the industry, lack of supervision of one trade school...Etc...